Coffee machine servicing and repairs
Espresso Coffee Machine Repairs – Locally (North Shore, Auckland) & New Zealand wide. Generally commercial machines are serviced on-site; work on domestic machines is carried out at our workshop.
Coffee. Service. Simple.
We follow a strict stepped process as part of our service regime. It includes:
- Diagnostic testing to determine the condition of your machine
- An assessment of the labour and parts for the repair work required
- Provision of a cost estimate and a discussion about our service recommendations
- Carrying out the work required to repair your machine
We conduct diagnostic testing on all machines, prior to undertaking any service work. We also carry out this testing to determine whether or not the cost of repairs is more than the value of the machine. You will be contacted prior to any work being done and given a cost estimate for the proposed service work. Only when you agree on the cost of the repairs do we carry out the service.
There is a one-off cost of $125.00+GST for diagnostic testing, included in the cost estimate when repairs are carried out.
Got a question about your machine?
Give us a call! One of our friendly staff would be happy to help.
We service the following espresso machines. If you can’t find your machine on the list, don’t worry – give us a call – usually if we can sort the parts we can repair the machine.
- Astoria CMA
- Dalla Corte
- Kees van der Westen
- La Nuova Era
- Nuova Simonelli
- San Marco
- San Marino
We aim to have your machine back to you within 5 business days, if not before, assuming the necessary parts are readily available.
Every machine is different, and because we don’t know the extent of the repairs until we take a look at your machine we don’t offer fixed prices. Once we run diagnostic testing we will provide you with a quote before any work is undertaken.
Unfortunately we do not service capsule or automatic bean to cup machines.
We service all commercial and select domestic grinders. To find out if your grinder qualifies please contact us.
We service machines on-site and in our workshop. If your cafe or business has an emergency breakdown please give us a call and we will send out one of our friendly technicians. Please note we have a call out fee of $80 + GST within 20km of our workshop.
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